All Systems Operational
Aircall Apps Operational
Admin Dashboard Operational
Inbound calls Operational
Outbound calls Operational
Messaging (SMS) Operational
Integrations ? Operational
Public API Operational
aircall.io website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Resolved - We confirm that the situation has been resolved.
Mar 15, 12:55 UTC
Monitoring - A fix was deployed. Users should reload/restart the Desktop App before trying to Sign in using Google Authentication.

We are monitoring the results.

Mar 15, 11:31 UTC
Update - The situation has its cause in recent Google's changes to the Google Sign-in flow. Aircall is testing a solution, to be released shortly.
Mar 15, 10:46 UTC
Identified - The issue has been identified and a fix is being prepared.
Mar 15, 09:10 UTC
Investigating - We are currently investigating sporadic occurrences of issues with Google Authenticator when users try to log in to the Desktop App.
Mar 15, 08:27 UTC
Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024
Resolved - Following our investigation, we have identified the root cause as the Internet Service Provider of some of our users on the West Coast of the United States. We suggest that you reach out to your ISP or use an alternative network if you are experiencing these symptoms.
Mar 5, 21:16 UTC
Investigating - We are currently investigating an issue where some users may not be able to make or receive calls.
Mar 5, 20:53 UTC