Issues with the Pipedrive integration
Update - We are closely monitoring the ongoing investigation and the status with Pipedrive.
Jun 10, 2025 - 11:52 UTC
Identified - We are currently investigating an issue where the Pipedrive integration is not functional due to an ongoing incident on Pipedrive's end.

We will share further updates as soon as possible.
Jun 10, 2025 - 09:13 UTC

About This Site

Welcome to Aircall's operational status page.

This page does not form any part of any terms of service for Aircall Products.

Uptime over the past 90 days. View historical uptime.
Aircall Apps Operational
90 days ago
99.88 % uptime
Today
Aircall Workspace App Operational
90 days ago
99.84 % uptime
Today
Aircall Desktop App (Legacy) Operational
90 days ago
99.84 % uptime
Today
Aircall Mobile App Operational
90 days ago
99.84 % uptime
Today
Keypad & Call Controls Operational
90 days ago
100.0 % uptime
Today
People (Contacts) Operational
History & To-do Operational
Preferences Configuration Operational
Agent Status Operational
Aircall Dashboard Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Call Queuing Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Purchase, Porting and Compliance Operational
90 days ago
100.0 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
Trackers Operational
Call Settings Operational
My Company (Account Management) Operational
Smartflow Editor Operational
Call Timeline Operational
AI & Transcriptions Operational
90 days ago
100.0 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Call Transcriptions Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication (MFA) Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Degraded Performance
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
WhatsApp in Aircall Operational
Other Integrations Degraded Performance
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Aircall.io Website Operational
90 days ago
100.0 % uptime
Today
Aircall Support Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 10, 2025
One way audio issue on outbound calls in a subset of UK numbers
Resolved - This incident has been resolved
Jun 10, 10:18 UTC
Monitoring - A change has been implemented by our routing team and we are monitoring the situation.
Jun 10, 08:56 UTC
Investigating - We are currently investigating an issue impacting outbound calls in a subset of UK numbers
Jun 10, 08:16 UTC
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Delay in Messages Being Received, Outbound Messages Not Shown as Sent or Delivered
Resolved - The issue affecting message visibility in the Aircall Workspace desktop and mobile apps has been fully resolved. Outbound messages are now correctly displayed as sent and delivered, and inbound messages are appearing without delay.

Thank you for your patience and understanding while we worked to restore full functionality.
Jun 4, 18:25 UTC
Update - Our monitoring processes are still observing latency. We continue to pursue a permanent fix and we will provide an update as soon as possible.
Jun 4, 17:52 UTC
Monitoring - A fix has been implemented for the issue affecting message visibility in the Aircall Workspace desktop and mobile apps. Outbound messages should now appear as sent and delivered, and inbound message delays should be resolved.

We are currently monitoring the platform to ensure stability and will provide a final update once we confirm full resolution.
Jun 4, 16:46 UTC
Identified - We have identified the cause of the issue affecting message visibility in the Aircall Workspace desktop and mobile apps. While outbound messages are being successfully delivered, they are not appearing as sent or delivered in the app. Inbound messages may also be delayed in displaying.

Our engineering team is working on a fix to restore accurate message status updates within the apps. We will provide further updates as progress is made.
Jun 4, 16:35 UTC
Investigating - We are currently investigating an issue affecting messaging in the Aircall Workspace desktop and mobile apps. Inbound messages are delayed, and outbound messages are not appearing as sent or delivered within the apps, even though they are successfully reaching recipients.

Our team is actively working to identify the root cause and will share updates as soon as more information becomes available. We appreciate your patience and understanding.
Jun 4, 16:26 UTC
Jun 3, 2025
SMS Delivery Issues - France
Resolved - This incident has been resolved.
Jun 3, 16:40 UTC
Monitoring - We are observing successful messages, and we will continue monitoring the system until full resolution is confirmed.
Jun 3, 16:37 UTC
Investigating - We are currently investigating reports of undelivered SMS when using French numbers.
Jun 3, 16:22 UTC
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
Aircall Scheduled Maintenance — Wednesday, May 28th 2025
Completed - The scheduled maintenance has been completed.
May 28, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 06:30 UTC
Scheduled - Aircall has a scheduled maintenance window on Wednesday, May 28th starting at 06:30 UTC.
During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.

We do not anticipate any user impact. However, you may experience brief delays in data refresh within the Aircall Dashboard during the maintenance window.

To ensure smooth functionality, we recommend refreshing your Dashboard after the maintenance is complete.

The maintenance will be carried out with the following schedule:
06:30 – 07:00 UTC
4:30PM – 5:00PM Sydney (AEST)
7:30AM – 8:00AM London (BST)
2:30AM – 3:00AM New York (EDT)
May 27, 10:43 UTC
May 27, 2025

No incidents reported.

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