Aircall Status

Dashboard v4 Issues

Investigating - We are currently aware of issues with the new Dashboard (v4). We are investigating this and will update you when the issue is identified.
Jan 19, 04:02 CET

Aircall Apps Operational

Admin Dashboard Degraded Performance

Inbound calls Operational

Outbound calls Operational

Messaging (SMS) Operational

Integrations Operational

Public API Operational

aircall.io website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 19, 2022

Unresolved incident: Dashboard v4 Issues.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

Delays on insight card and activities logs

Resolved - From 9:20 AM (UTC) to 11:20 AM (UTC), we have experienced a delay when logging tickets and activities in CRM/Helpdesk tools.
No data is lost, however, this means that some of your call activity may have taken longer than usual to register in your integrated tool.
Affected integrations:
- Salesforce
- Zendesk
- Front
- Intercom
- Pipedrive
Jan 11, 10:30 CET

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

Call connectivity issues

Resolved - This incident has been resolved.
Jan 5, 13:28 CET

Identified - The root cause has been identified, our engineering team is working on fixing the issue.
Jan 5, 12:22 CET

Investigating - We are currently aware of issues with calls connecting. We are investigating this and will update you when the issue is identified.
Jan 5, 12:05 CET