All Systems Operational
Aircall Apps Operational
Admin Dashboard Operational
Inbound calls Operational
Outbound calls Operational
Messaging (SMS*/MMS*) Operational
Integrations ? Operational
Public API Operational
aircall.io website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Aircall has a scheduled maintenance window starting on Saturday, July 13 at 7AM UTC. During this time, our team will be upgrading the communication capabilities of our APIs. This enhancement is a key step in our ongoing commitment to improving the reliability and performance of our services.

We do not expect any user impact; however, there may be brief periods of elevated latency when placing or receiving calls and using the Aircall Dashboard. We are making every effort to minimize any disruption.

The maintenance will be carried out with the following schedule:
7:00AM - 9:00AM UTC
5:00PM - 7:00PM Sydney
8:00AM - 10:00AM London
3:00AM - 5:00AM New York

This page will be updated throughout the maintenance.

Posted on Jul 08, 2024 - 17:36 UTC
Past Incidents
Jul 12, 2024

No incidents reported today.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024
Completed - The scheduled maintenance has been completed.
Jul 5, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 05:30 UTC
Scheduled - Aircall has a scheduled maintenance window in France starting on Friday, July 5th 2024 at 5:30AM UTC. During this maintenance, our team will be upgrading and migrating one of our key communication systems to a new, more advanced platform to increase platform stability and reliability.

We do not expect any user impact. We are making every effort to minimize any disruption.

The maintenance will be carried out with the following schedule:
5:30AM - 7:30AM UTC
3:30PM - 5:30PM Sydney
6:30AM - 8:30AM London
1:30AM - 3:30AM New York

This page will be updated throughout the maintenance.

Jul 4, 10:10 UTC
Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024
Resolved - The routed calls in France are now back to normal.
This incident has been resolved.

Jul 2, 12:00 UTC
Monitoring - Our carrier confirmed the resolution of this incident on their end.
We’re monitoring the situation and will update one full resolution of the issue is confirmed.

Jul 2, 10:59 UTC
Identified - An issue has been identified with one of our carrier and further investigation are still ongoing.
We mitigated the issue by changing the route for French calls.

Jul 2, 10:01 UTC
Investigating - We are experiencing issues with routing calls in France. Our team is working closely with our providers to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.

Jul 2, 09:53 UTC
Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024

No incidents reported.