Aircall Status

All Systems Operational

Aircall Apps Operational

Admin Dashboard Operational

Inbound calls Operational

Outbound calls Operational

Messaging (SMS*/MMS*) Operational

Integrations Operational

Public API Operational

aircall.io website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 14, 2024

No incidents reported today.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

Unable to Make or Receive Calls, SMS

Resolved - Call and SMS functionality has been fully restored and is operating normally.

Please log out and log back into the Aircall app to ensure the fix is applied.
Sep 11, 02:34 UTC

Monitoring - We are seeing signs of recovery from this incident, and customers should now be able to make and receive calls. Please log out and back into the Aircall app to ensure the fix is applied.

Our team is actively monitoring the situation with our carrier partner to ensure full resolution.

We will provide another update in 30 minutes or sooner if more information becomes available.
Sep 11, 02:13 UTC

Identified - We have identified the issue in collaboration with our provider that is affecting some users’ ability to make or receive calls and send SMS messages via the Aircall app.

We will provide another update in 30 minutes or sooner if more information becomes available.
Sep 11, 01:51 UTC

Investigating - We are currently investigating an issue impacting some users who may be unable to make or receive calls, as well as send SMS messages from the Aircall app.

Our team is working to resolve this as quickly as possible and we will provide another update in 30 minutes or as soon as more information becomes available.
Sep 11, 01:17 UTC

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.