Aircall Status

All Systems Operational

Aircall Apps Operational

Admin Dashboard Operational

Inbound calls Operational

Outbound calls Operational

Messaging (SMS) Operational

Integrations Operational

Public API Operational

aircall.io website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 15, 2022

No incidents reported today.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

Degraded call quality on inbound calls in Europe

Resolved - This incident has been resolved.
Aug 8, 17:29 CEST

Monitoring - Everything seems to have been solved.
Our upstream provider has identified and fixed an issue on their network.
The situation is now under close monitoring to confirm final resolution as soon as possible.
Aug 8, 12:30 CEST

Investigating - Some customers may experience a degraded call quality when receiving calls to their number in a subset of European countries.
We are actively working to fix the situation and will provide more updates as soon as possible.
Aug 8, 10:00 CEST

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

Service Disruption

Resolved - This incident has been resolved.
Aug 4, 17:58 CEST

Identified - One of our providers is experiencing an issue, affecting:
- Agents can make and receive calls, but inconsistencies can be observed in their availability statuses display
- Livefeed data
- Insight cards
- Incall actions
Aug 4, 17:37 CEST

Service Disruption

Resolved - This incident has been resolved.
Aug 4, 17:27 CEST

Update - One of our providers is experiencing an issue, affecting:
- Agents can make and receive calls, but inconsistencies can be observed in their availability statuses display
- Livefeed data
- Insight cards
- Incall actions
Aug 4, 17:21 CEST

Investigating - We are currently investigating a potential service disruption. We will update you as soon as we have more details.
Aug 4, 17:14 CEST

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

Calls may be stuck in status

Resolved - This incident has been resolved.
Aug 1, 18:57 CEST

Monitoring - We have deployed a fix and hope to restore service fully soon. You may experience some intermittent delays as service continues to restore.
Aug 1, 18:37 CEST

Update - We have identified the issue and are working to restore service.
Aug 1, 18:00 CEST

Update - Our teams are continuing to investigate the issue. We will provide more updates as soon as we have them.
Aug 1, 17:15 CEST

Investigating - We are currently investigating a potential service disruption. Please follow our status page for updates.
Aug 1, 16:22 CEST