All Systems Operational
Servers availability Operational
Database availability Operational
aircall.io website Operational
Inbound calls Operational
Outbound calls Operational
Aircall Apps Operational
Admin Dashboard Operational
Integrations ? Operational
Public API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 30, 2020

No incidents reported today.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - This incident has been resolved.
Nov 26, 20:22 CET
Update - We're still waiting for confirmation that the incident is fully resolved (still pending in one of our cloud provider's data center - not used by Aircall services). We're keeping this incident open until the situation is fully resolved on their end. We'll provide the next update in 6 hours.

We're sorry for the inconvenience caused and we are available through our normal support channels if you are still experiencing inconsistencies while using our products.
Nov 26, 12:46 CET
Update - We're waiting for confirmation that the incident is fully resolved (still pending in one of provider's data center - not used by Aircall services). We're keeping this incident open until the situation is fully resolved on their end. We'll provide the next update in 4 hours.

We're sorry for the inconvenience caused and we are available through our normal support channels if you are still experiencing inconsistencies while using our products.
Nov 26, 09:08 CET
Update - We're still monitoring this incident but we've seen recovery on all Aircall services. Root cause was identified in the infrastructure of our main cloud provider. We're keeping this incident open until the situation is fully resolved on their end. We'll provide the next update in 8 hours.

We're sorry for the inconvenience caused and we are available through our normal support channels if you are still experiencing inconsistencies while using our products.
Nov 26, 00:10 CET
Update - We are continuing to monitor for any further issues.
Nov 25, 20:50 CET
Monitoring - We're monitoring the situation as we're starting to see recovery across all our services.
Nov 25, 20:38 CET
Identified - We're currently experiencing network issues with our main infrastructure's provider. The issues are impacting outbound and inbound calls worldwide. We're working to resolve the issues with our provider and will keep this incident updated.
Nov 25, 20:07 CET
Nov 25, 2020
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.