Aircall Status

All Systems Operational

Servers availability Operational

Database availability Operational

aircall.io website Operational

Inbound calls Operational

Outbound calls Operational

Aircall Apps Operational

Admin Dashboard Operational

Integrations Operational

Public API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 25, 2020

No incidents reported today.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

Delays on tickets and activities logs

Resolved - This incident has been resolved.
Sep 23, 19:02 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 18:09 CEST

Identified - The issue has been identified and a fix is being implemented.
Sep 23, 18:01 CEST

Investigating - We're noticing a delay when logging tickets and activities in CRM/Helpdesk tools.
No data will be lost, however, this means that some of your call activity may take longer than usual to register in your integrated tool.
Insight cards will not be shown.

Affected integrations:
- Salesforce
- Zendesk
- Hubspot
- Front
- Intercom
- Pipedrive
Sep 23, 17:53 CEST

Sep 22, 2020

No incidents reported.

Sep 21, 2020

Delays on tickets and activities logs

Resolved - This incident has been resolved.
Sep 21, 15:48 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 15:27 CEST

Investigating - We're noticing a delay when logging tickets and activities in CRM/Helpdesk tools.
No data will be lost, however, this means that some of your call activity may take longer than usual to register in your integrated tool.

Affected integrations:
- Hubspot
- Salesforce
- Zendesk
- Front
- Intercom
- Pipedrive
Sep 21, 15:06 CEST

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

Issue Identified with Transferring Calls

Resolved - This incident has been resolved.
Sep 17, 15:57 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 13:50 CEST

Identified - An issue with transferring calls within the phone application has been identified and escalated to our engineering team. We are working diligently to resolve the issue.
Sep 17, 12:41 CEST

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.