This incident has been resolved.
Sep 23, 19:02 CEST
A fix has been implemented and we are monitoring the results.
Sep 23, 18:09 CEST
The issue has been identified and a fix is being implemented.
Sep 23, 18:01 CEST
We're noticing a delay when logging tickets and activities in CRM/Helpdesk tools.
No data will be lost, however, this means that some of your call activity may take longer than usual to register in your integrated tool.
Insight cards will not be shown.
Sep 23, 17:53 CEST