All Systems Operational
Aircall Apps Operational
Admin Dashboard Operational
Inbound calls Operational
Outbound calls Operational
Messaging (SMS) Operational
Integrations ? Operational
Public API Operational
aircall.io website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2022

No incidents reported today.

May 22, 2022

No incidents reported.

May 21, 2022
Inbound call drops for AU customers
Resolved - The incident affecting inbound calls to Australia mobile phone numbers has been resolved.
The service is now fully functioning.
May 21, 11:20 CEST
Monitoring - A fix has been implemented by our AU carrier.
We are now seeing recovery for inbound calls. We are keeping monitoring active for the results.
Another update we'll be sent in the next couple hours.
May 20, 12:48 CEST
Update - We are continuing to work on a permanent fix for this issue. We will keep you posted.
May 19, 23:35 CEST
Update - We are continuing to work on a permanent fix for this issue. We will keep you posted.
May 19, 08:28 CEST
Update - We are continuing to work on a permanent fix for this issue. We will keep you posted.
May 19, 03:57 CEST
Identified - We have identified an issue with a small set of inbound calls in Australia. A fix is being implemented.
May 18, 21:39 CEST
Investigating - We have identified an issue with inbound calls drops in Australia. We have escalated this with our upstream provider and are working to resolve this soon.
May 18, 07:41 CEST
May 20, 2022
May 19, 2022
May 18, 2022
May 17, 2022
Potential disruption to call logging and history
Resolved - This incident has been resolved.
May 17, 10:22 CEST
Investigating - We are investigating a potential disruption to service related to call logging and call history.
May 16, 23:24 CEST
May 16, 2022
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
SMS Issue
Resolved - This incident has been resolved. We apologize for the back to normal delay.
May 12, 10:30 CEST
Monitoring - A fix has been applied, we are monitoring intermittent delays in sending and receiving SMS
May 12, 09:52 CEST
Investigating - We are currently investigating delays in sending and receiving SMS.
May 12, 01:29 CEST
May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

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