All Systems Operational
Servers availability Operational
Database availability Operational
aircall.io website Operational
Inbound calls Operational
Outbound calls Operational
Aircall Apps Operational
Admin Dashboard Operational
Integrations ? Operational
Public API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2020

No incidents reported today.

Sep 24, 2020

No incidents reported.

Sep 23, 2020
Resolved - This incident has been resolved.
Sep 23, 19:02 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 18:09 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 23, 18:01 CEST
Investigating - We're noticing a delay when logging tickets and activities in CRM/Helpdesk tools.
No data will be lost, however, this means that some of your call activity may take longer than usual to register in your integrated tool.
Insight cards will not be shown.

Affected integrations:
- Salesforce
- Zendesk
- Hubspot
- Front
- Intercom
- Pipedrive
Sep 23, 17:53 CEST
Sep 22, 2020

No incidents reported.

Sep 21, 2020
Resolved - This incident has been resolved.
Sep 21, 15:48 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 15:27 CEST
Investigating - We're noticing a delay when logging tickets and activities in CRM/Helpdesk tools.
No data will be lost, however, this means that some of your call activity may take longer than usual to register in your integrated tool.

Affected integrations:
- Hubspot
- Salesforce
- Zendesk
- Front
- Intercom
- Pipedrive
Sep 21, 15:06 CEST
Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Resolved - This incident has been resolved.
Sep 17, 15:57 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 13:50 CEST
Identified - An issue with transferring calls within the phone application has been identified and escalated to our engineering team. We are working diligently to resolve the issue.
Sep 17, 12:41 CEST
Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.