Aircall Status

All Systems Operational

Servers availability Operational

Database availability Operational

aircall.io website Operational

Inbound calls Operational

Outbound calls Operational

Aircall Apps Operational

Admin Dashboard Operational

Integrations Operational

Public API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 15, 2019

No incidents reported today.

Dec 14, 2019

No incidents reported.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

Real time issue

Resolved - Our provider systems are fully operational.
Dec 6, 16:20 CET

Monitoring - Our provider confirmed the issue is resolved and they are now monitoring.
Dec 6, 16:10 CET

Update - Our provider is still working on fixing the issue.
Dec 6, 15:39 CET

Identified - One of our providers is experiencing an issue, affecting:
- Agents can make and receive calls, but inconsistencies can be observed on their availability statuses display
- Livefeed data
- Insight cards
- In call actions

Call dispatching is not affected.
We are working towards full resolution with our provider.
Dec 6, 14:55 CET

Dec 5, 2019

Issue on our infrastructure

Resolved - The issue has been resolved. We apologize for the impact it had on your business.
Dec 5, 18:46 CET

Monitoring - We finished mitigating the issue at the infrastructure level and are now monitoring.
Dec 5, 18:20 CET

Update - We are continuing to work on a fix for this issue.
Dec 5, 17:25 CET

Identified - We have identified the issue impacting our infrastructure and are currently mitigating.
Dec 5, 17:25 CET

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.