Aircall Status

All Systems Operational

Servers availability Operational

Database availability Operational

aircall.io website Operational

Inbound calls Operational

Outbound calls Operational

Aircall Apps Operational

Admin Dashboard Operational

Integrations Operational

Public API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 8, 2021

No incidents reported today.

May 7, 2021

No incidents reported.

May 6, 2021

Applications frozen when receiving or making calls

Resolved - This incident has been resolved.
May 6, 01:21 CEST

Update - We are continuing to monitor for any further issues.
May 6, 01:05 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 01:04 CEST

Identified - We are aware of an incident impacting our applications during call initialisation (or in-call actions). We are investigating and will provide soon an update.
May 6, 00:39 CEST

May 5, 2021

No incidents reported.

May 4, 2021

Inbound calls issue

Resolved - The root cause has been fixed by our numbers provider
May 4, 12:14 CEST

Monitoring - Our numbers provider made a fix and we're monitoring it
May 4, 11:16 CEST

Identified - The problem is identified on one of our numbers provider. It impacts inbound calls. We're working with their team to have it solved as soon as possible.
The issue impacts numbers purchasing as well.
May 4, 09:53 CEST

Investigating - We're currently investigating a possible issue on inbound calls
May 4, 09:45 CEST

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

Issue on inbound calls

Resolved - This incident has been resolved.
Apr 28, 20:21 CEST

Monitoring - We’re seeing improvements and will keep monitoring.
Apr 28, 19:55 CEST

Identified - We have intermittent issues on call connections, the issue is coming from one of our provider, we contacted them, we are working with this provider to fix the situation.
We keep you informed of the resolution progress.
Apr 28, 19:28 CEST

Investigating - We are experiencing issues with routing calls. Our team is working closely with this provider to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.
Apr 28, 18:41 CEST

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.