All Systems Operational
Aircall Desktop (Legacy) App Operational
Aircall Workspace App Operational
Admin Dashboard Operational
Inbound calls Operational
Outbound calls Operational
Messaging (SMS*/MMS*) Operational
Integrations ? Operational
Public API Operational
aircall.io website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 03:00 UTC
Scheduled - Aircall has a scheduled maintenance window starting on Saturday, February 8th at 3AM UTC. During this time, our team will be upgrading the data and analytics capabilities of our platform. This enhancement is a key step in our ongoing commitment to improving the reliability and performance of our services.

We do not expect any user impact; however, there may be brief periods of elevated latency when using the Aircall Dashboard, and users may receive a "Something Went Wrong" message when using Live Monitoring. We are making every effort to minimize any disruption.

The maintenance will be carried out with the following schedule:
3:00AM - 5:00AM UTC
2:00PM - 4:00PM Sydney
3:00AM - 05:00AM London
10:00PM - 12:00AM New York (Friday, February 7th)

Feb 6, 15:11 UTC
Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025
Resolved - This incident has been resolved.
Jan 28, 10:47 UTC
Monitoring - A fix has been implemented for this issue and we're monitoring the results.
The Aircall app needs to be reloaded.

Jan 27, 16:46 UTC
Investigating - We are currently investigating an issue where the Aircall app reloads when initiating or accepting a call.
Jan 27, 12:23 UTC
Resolved - This incident has been resolved
Jan 28, 10:25 UTC
Monitoring - A fix has been implemented for this issue and we're monitoring the results.
The Workspace app needs to be reloaded.

Jan 27, 16:43 UTC
Investigating - We are currently investigating an issue with the Aircall Workspace app being stuck in the accepting call view for some users.
Jan 27, 15:00 UTC