Aircall Status

All Systems Operational

Aircall Apps Operational

Admin Dashboard Operational

Inbound calls Operational

Outbound calls Operational

Messaging (SMS*/MMS*) Operational

Integrations Operational

Public API Operational

aircall.io website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 25, 2024

No incidents reported today.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

API Service Degradation

Resolved - API services have been fully restored and are operating normally.
Oct 23, 21:48 UTC

Update - Some API services are still presenting errors, which may affect SMS and integration functionality. Our team is actively monitoring the situation to ensure full resolution.

We will provide another update in 30 minutes or sooner if more information becomes available.
Oct 23, 21:25 UTC

Monitoring - We have identified the issue affecting our API services and have implemented a fix. Our team is actively monitoring the situation to ensure full resolution.

We will provide another update in 30 minutes or sooner if more information becomes available.
Oct 23, 20:53 UTC

Identified - We are currently experiencing issues with our API services, which may affect the performance or availability of some functionalities. Our team is actively working to resolve the issue as quickly as possible.

We will provide another update in 30 minutes or sooner if more information becomes available.
Oct 23, 20:36 UTC

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

Aircall Scheduled Maintenance — Saturday, October 19th 2024

Completed - The scheduled maintenance has been completed.
Oct 19, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 07:00 UTC

Scheduled - Aircall has a scheduled maintenance window starting on Saturday, October 19th at 7AM UTC. During this time, our team will be upgrading the communication capabilities of our platform. This enhancement is a key step in our ongoing commitment to improving the reliability and performance of our services.

We do not expect any user impact; however, there may be brief periods of elevated latency when calling or messaging from the Aircall app, and using the Aircall Dashboard. We are making every effort to minimize any disruption.

The maintenance will be carried out with the following schedule:
7:00AM - 9:00AM UTC
4:00PM - 6:00PM Sydney
7:00AM - 09:00AM London
2:00AM - 4:00AM New York
Oct 14, 13:03 UTC

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

Users not able to save Contacts

Resolved - This situation is resolved. Users are now able to save Contacts.
Oct 15, 07:14 UTC

Investigating - We're investigating reports of Users not being able to save Contacts.
Oct 14, 22:02 UTC

Oct 14, 2024

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.