All Systems Operational
Aircall Apps Operational
Admin Dashboard Operational
Inbound calls Operational
Outbound calls Operational
Messaging (SMS) Operational
Integrations ? Operational
Public API Operational
aircall.io website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 15, 2022

No incidents reported today.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022
Resolved - This incident has been resolved.
Aug 8, 17:29 CEST
Monitoring - Everything seems to have been solved.
Our upstream provider has identified and fixed an issue on their network.
The situation is now under close monitoring to confirm final resolution as soon as possible.

Aug 8, 12:30 CEST
Investigating - Some customers may experience a degraded call quality when receiving calls to their number in a subset of European countries.
We are actively working to fix the situation and will provide more updates as soon as possible.

Aug 8, 10:00 CEST
Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - This incident has been resolved.
Aug 4, 17:58 CEST
Identified - One of our providers is experiencing an issue, affecting:
- Agents can make and receive calls, but inconsistencies can be observed in their availability statuses display
- Livefeed data
- Insight cards
- Incall actions

Aug 4, 17:37 CEST
Resolved - This incident has been resolved.
Aug 4, 17:27 CEST
Update - One of our providers is experiencing an issue, affecting:
- Agents can make and receive calls, but inconsistencies can be observed in their availability statuses display
- Livefeed data
- Insight cards
- Incall actions

Aug 4, 17:21 CEST
Investigating - We are currently investigating a potential service disruption. We will update you as soon as we have more details.
Aug 4, 17:14 CEST
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022
Resolved - This incident has been resolved.
Aug 1, 18:57 CEST
Monitoring - We have deployed a fix and hope to restore service fully soon. You may experience some intermittent delays as service continues to restore.
Aug 1, 18:37 CEST
Update - We have identified the issue and are working to restore service.
Aug 1, 18:00 CEST
Update - Our teams are continuing to investigate the issue. We will provide more updates as soon as we have them.
Aug 1, 17:15 CEST
Investigating - We are currently investigating a potential service disruption. Please follow our status page for updates.
Aug 1, 16:22 CEST