Resolved -
We confirm that the situation has been resolved.
Mar 15, 12:55 UTC
Monitoring -
A fix was deployed. Users should reload/restart the Desktop App before trying to Sign in using Google Authentication.
We are monitoring the results.
Mar 15, 11:31 UTC
Update -
The situation has its cause in recent Google's changes to the Google Sign-in flow. Aircall is testing a solution, to be released shortly.
Mar 15, 10:46 UTC
Identified -
The issue has been identified and a fix is being prepared.
Mar 15, 09:10 UTC
Investigating -
We are currently investigating sporadic occurrences of issues with Google Authenticator when users try to log in to the Desktop App.
Mar 15, 08:27 UTC