All Systems Operational
Aircall Apps Operational
Admin Dashboard Operational
Inbound calls Operational
Outbound calls Operational
Messaging (SMS) Operational
Integrations ? Operational
Public API Operational
aircall.io website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Aircall has a scheduled maintenance window starting on Saturday, March 2 at 10AM UTC. During this time, our team will perform database maintenance to enhance platform stability and reliability.

We anticipate minimal disruption to our users, however, please be aware that the Analytics and Call History sections in the Aircall Dashboard might not show the latest data and could display `Something Went Wrong` errors temporarily during this maintenance.

The maintenance will be carried out with the following schedule:
10:00AM - 12:00PM UTC
9:00PM - 11:00PM Sydney
10:00AM - 12:00PM London
5:00AM - 7:00AM New York

This page will be updated throughout the maintenance.

Posted on Feb 28, 2024 - 16:17 UTC
Past Incidents
Mar 2, 2024

No incidents reported today.

Mar 1, 2024
Resolved - This incident has been resolved.
Mar 1, 20:55 UTC
Update - The issue where calls could not be placed or received using the Aircall app has been resolved.
Mar 1, 20:55 UTC
Monitoring - A fix has been implemented and we are now monitoring the results.
Mar 1, 20:25 UTC
Identified - We have identified the root cause of the issue where users may not be able to make or receive phone calls and are working to deploy a fix. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 1, 20:11 UTC
Investigating - We are currently investigating an issue where calls cannot be placed or received using the Aircall app.
Mar 1, 19:51 UTC
Feb 29, 2024
Resolved - The issue affecting inbound calls from Canadian phone numbers has been resolved.
Feb 29, 03:26 UTC
Update - We are continuing to monitor for any further issues.
Feb 28, 20:16 UTC
Monitoring - We have started seeing recovery for inbound calls from Canadian phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Feb 28, 19:57 UTC
Identified - The issue affecting inbound calls to a subset of Canadian phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Feb 28, 19:34 UTC
Investigating - We've become aware of a potential issue with calls not routing properly to a Subset of Canadian Numbers. Our engineering team has been alerted and is actively investigating. We will update you as soon as we have more information.
Feb 28, 19:28 UTC
Feb 28, 2024
Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.