All Systems Operational

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Welcome to Aircall's operational status page.

This page does not form any part of any terms of service for Aircall Products.

Uptime over the past 90 days. View historical uptime.
Aircall Apps Operational
90 days ago
99.88 % uptime
Today
Aircall Workspace App Operational
90 days ago
99.84 % uptime
Today
Aircall Desktop App (Legacy) Operational
90 days ago
99.84 % uptime
Today
Aircall Mobile App Operational
90 days ago
99.84 % uptime
Today
Keypad & Call Controls Operational
90 days ago
100.0 % uptime
Today
People (Contacts) Operational
History & To-do Operational
Preferences Configuration Operational
Agent Status Operational
Aircall Dashboard Operational
90 days ago
99.99 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Call Queuing Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Purchase, Porting and Compliance Operational
90 days ago
99.99 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
Trackers Operational
Call Settings Operational
My Company (Account Management) Operational
Smartflow Editor Operational
Call Timeline Operational
AI & Transcriptions Operational
90 days ago
100.0 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Call Transcriptions Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication (MFA) Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Operational
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Aircall.io Website Operational
90 days ago
100.0 % uptime
Today
Aircall Support Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 18, 2025

No incidents reported today.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Aircall App Fails to Load or Open
Resolved - The issue where the Aircall app was not loading for some users has been resolved by the Aircall Engineering team, and no further impact is expected.

If users continue to experience this issue, please refresh the Aircall app to ensure the fix takes effect.
Apr 16, 17:24 UTC
Monitoring - We’ve identified the root cause of the Aircall app not loading for some users and have deployed a fix. Affected users should reload the Aircall app for the change to take effect.

We are currently monitoring the issue to ensure stability has been fully restored and will provide a final update once we’ve confirmed full resolution.
Apr 16, 16:59 UTC
Update - We are continuing to investigate the issue where the Aircall app is not loading for some users. Impacted users may experience the app showing only the Aircall logo and not being able to open the Aircall Mobile, Desktop, or Workspace apps. In addition, some users may not be able to access the Aircall Dashboard.

Our team continues to work on identifying the root cause, and we’ll provide another update in 30 minutes or when more information becomes available.
Apr 16, 16:44 UTC
Update - We are continuing to investigate the issue the Aircall app is not loading for some users. Impacted users may experience the app showing only the Aircall logo and not being able to open the Aircall Mobile, Desktop, or Workspace apps. In addition, some users may not be able to access the Aircall Dashboard.

Our team continues to work on identifying the root cause, and we’ll provide another update in 30 minutes or when more information becomes available.
Apr 16, 16:13 UTC
Update - We are continuing to investigate the issue the Aircall app is not loading for some users. Impacted users may experience the app showing only the Aircall logo and not being able to open the Aircall Mobile, Desktop, or Workspace apps. In addition, some users may not be able to access the Aircall Dashboard.

Our team continues to work on identifying the root cause, and we’ll provide another update in 30 minutes or when more information becomes available.
Apr 16, 15:43 UTC
Update - We are still actively investigating reports of the Aircall app not loading for some users. Impacted users may experience the app showing only the Aircall logo and not being able to open the Aircall Mobile, Desktop, or Workspace apps. In addition, some users may not be able to access the Aircall Dashboard.

Our team continues to work on identifying the root cause, and we’ll provide another update in 30 minutes or when more information becomes available.
Apr 16, 15:12 UTC
Update - We are still actively investigating reports of the Aircall app not loading for some users. Impacted users may experience the app showing only the Aircall logo and not being able to open the Aircall Mobile, Desktop, or Workspace apps. In addition, some users may not be able to access the Aircall Dashboard.

Our team continues to work on identifying the root cause, and we’ll provide another update in 30 minutes or when more information becomes available.
Apr 16, 14:42 UTC
Update - We are continuing to investigate this issue.
Apr 16, 14:19 UTC
Investigating - We are currently investigating reports of the Aircall app not loading for some users. Impacted users may not be able to open the Aircall Mobile, Desktop, and Workspace apps, but instead it only spins the Aircall logo.

Our team is actively working to identify the root cause.
We’ll share more updates here as soon as we have additional information.
Apr 16, 14:16 UTC
Apr 15, 2025
Error 503 when opening Smartflows Editor and Call Timeline
Resolved - This situation has been resolved.
Apr 15, 13:56 UTC
Monitoring - We are observing improvements after a quick fix. We are currently monitoring the system.
Apr 15, 13:18 UTC
Investigating - Users may be experiencing an Error 503 when editing Smartflows and when opening a Call Timeline. We are investigating.
Apr 15, 13:09 UTC
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
Aircall Scheduled Maintenance — Saturday, April 12th 2025
Completed - The scheduled maintenance has been completed.
Apr 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 07:00 UTC
Scheduled - Aircall has a scheduled maintenance window beginning on Saturday, April 12th at 7:00AM UTC. During this time, our team will be performing maintenance on the Analytics database as part of our ongoing commitment to improving the reliability and performance of our platform.

We do not anticipate any user impact; however, there may be brief periods of delayed data refresh in the Aircall Dashboard. We are doing everything possible to minimize any disruption.

To ensure smooth functionality, we recommend refreshing your Aircall Dashboard after the maintenance is complete.

The maintenance will be carried out with the following schedule:
7:00AM - 11:00AM UTC
6:00PM - 10:00PM Sydney (AEDT)
7:00AM - 11:00AM London (GMT)
3:00PM - 7:00AM New York (EST)
Apr 4, 14:50 UTC
Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025
Dashboard Displays `Something Went Wrong`
Resolved - This incident has been resolved.
Apr 8, 19:47 UTC
Monitoring - A fix has been implemented and we’re currently monitoring the results to ensure everything is functioning as expected.
Apr 8, 19:31 UTC
Update - Our team is continuing to develop the fix for the issue where the Aircall Dashboard displays a `Something Went Wrong` error. We’re closely monitoring the issue and will provide additional updates as soon as more information becomes available.
Apr 8, 19:21 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 8, 18:15 UTC
Investigating - We are currently investigating an issue where the Aircall Dashboard is displaying a `Something Went Wrong` error.
Apr 8, 17:52 UTC
Apr 7, 2025
SMS loading issue
Resolved - This incident has been resolved.
Apr 7, 09:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results
Apr 7, 08:59 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 7, 08:43 UTC
Investigating - We are currently investigating reports of the SMS option not loading properly for a subset of numbers
A red banner appears with "An Error has Occurred"
Apr 7, 08:20 UTC
Apr 6, 2025

No incidents reported.

Apr 5, 2025
Aircall Scheduled Maintenance — Saturday, April 5th 2025
Completed - The scheduled maintenance has been completed.
Apr 5, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 03:00 UTC
Scheduled - Aircall has a scheduled maintenance window beginning on Saturday, April 5th at 3:00AM UTC. During this time, our team will be performing maintenance on the Live Monitoring database as part of our ongoing commitment to improving the reliability and performance of our platform.

We do not anticipate any user impact; however, there may be brief periods of delayed data refresh in the Aircall Dashboard. We are doing everything possible to minimize any disruption.

To ensure smooth functionality, we recommend refreshing your Aircall Dashboard after the maintenance is complete.

The maintenance will be carried out with the following schedule:
3:00AM - 5:00AM UTC
2:00PM - 4:00PM Sydney (AEDT)
3:00AM - 5:00AM London (GMT)
11:00PM - 1:00AM New York (EST)
Apr 1, 17:12 UTC
Apr 4, 2025

No incidents reported.

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