All Systems Operational
Servers availability Operational
Database availability Operational
aircall.io website Operational
Inbound calls Operational
Outbound calls Operational
Aircall Apps Operational
Admin Dashboard Operational
Integrations ? Operational
Public API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 17, 2020

No incidents reported today.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020
Resolved - This incident has been resolved.
Feb 14, 20:28 CET
Update - We are continuing to monitor for any further issues.
Feb 14, 18:29 CET
Monitoring - Our provider has deployed a fix mitigating the issue; you shouldn't be affected by one-way-audio issues with your outgoing calls.
Still, we're monitoring the recovery up until we are confirmed the issue is fully solved.
Feb 14, 18:29 CET
Investigating - One of our carriers is experiencing one-way-audio issues when connecting outbound calls to US numbers. Our team is working closely with this provider to fix the situation. Inbound calls are fully operational.
We will be updating this status page to keep you informed of the resolution progress.
Feb 14, 17:32 CET
Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020
Resolved - This incident has been resolved. Following the issue (Timeframe from 15:32 to 15:40 UTC), some users might have been stuck in unavailable status when they could receive calls. Availability states have been reset for all impacted users and there shouldn't be any inconsistency with the statuses.
Feb 5, 18:45 CET
Monitoring - We had noticed an elevated error rate on connecting both inbound and outbound calls. Inbounds or outbounds calls might be partially impacted.

We're currently investigating and will update this page.
Feb 5, 17:06 CET
Feb 4, 2020

No incidents reported.

Feb 3, 2020

No incidents reported.