Aircall Status

All Systems Operational

Servers availability Operational

Database availability Operational

aircall.io website Operational

Inbound calls Operational

Outbound calls Operational

Aircall Apps Operational

Admin Dashboard Operational

Integrations Operational

Public API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 14, 2021

No incidents reported today.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

Incident affecting aircall.io websites & components

Resolved - This incident has been resolved.
Jun 8, 16:12 CEST

Update - Users having issues with our desktop App can still use the web application as a workaround: https://phone.aircall.io/
Jun 8, 16:06 CEST

Monitoring - We implemented a fix and are monitoring the recovery.
Due to DNS caching, the results might be inconsitent.
Jun 8, 16:04 CEST

Investigating - We are investigating an issue affecting our services (Aircall.io website, Aircall App)
Jun 8, 15:55 CEST

Jun 7, 2021

Integrations: install flow issue

Resolved - This incident has been resolved.
Jun 7, 15:53 CEST

Monitoring - A fix has been implemented by our partner, we are monitoring the results.
Jun 7, 15:16 CEST

Identified - Since Friday june 4th, we are facing an incident that may prevent the installation of some integrations (HelpScout, Copper, ZohoCRM, Bullhorn, Microsoft Dynamics, ...).
This problem does not affect existing integrations.
We are working with our partner to fix this issue.
Jun 7, 12:05 CEST

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

Problem with HubSpot integration and contacts

Resolved - This incident has been resolved.
Jun 3, 09:46 CEST

Monitoring - A fix has been implemented, we are monitoring the results.
Jun 3, 09:29 CEST

Identified - The issue has been identified and a fix is being implemented.
Jun 3, 00:01 CEST

Investigating - We are currently investigating an issue with the HubSpot integration and contacts or leads.
Jun 2, 22:12 CEST

Jun 2, 2021

Issue with webhooks (recordings and voicemails)

Resolved - This incident has been resolved.
Jun 2, 11:55 CEST

Monitoring - A fix has been implemented, we are monitoring the results.
Jun 2, 10:20 CEST

Identified - The issue has been identified and a fix is being implemented.
Jun 1, 23:20 CEST

Investigating - We have noticed an error with webhooks that may currently be affecting recordings' and voicemails' links in the payload. This issue may also affect some workflows of our integration's partners.
Jun 1, 22:08 CEST

Jun 1, 2021

May 31, 2021

No incidents reported.