All Systems Operational
Servers availability Operational
Database availability Operational
aircall.io website Operational
Inbound calls Operational
Outbound calls Operational
Aircall Apps Operational
Admin Dashboard Operational
Integrations ? Operational
Public API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 15, 2019

No incidents reported today.

Dec 14, 2019

No incidents reported.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019
Resolved - Our provider systems are fully operational.
Dec 6, 16:20 CET
Monitoring - Our provider confirmed the issue is resolved and they are now monitoring.
Dec 6, 16:10 CET
Update - Our provider is still working on fixing the issue.
Dec 6, 15:39 CET
Identified - One of our providers is experiencing an issue, affecting:
- Agents can make and receive calls, but inconsistencies can be observed on their availability statuses display
- Livefeed data
- Insight cards
- In call actions

Call dispatching is not affected.
We are working towards full resolution with our provider.
Dec 6, 14:55 CET
Dec 5, 2019
Resolved - The issue has been resolved. We apologize for the impact it had on your business.
Dec 5, 18:46 CET
Monitoring - We finished mitigating the issue at the infrastructure level and are now monitoring.
Dec 5, 18:20 CET
Update - We are continuing to work on a fix for this issue.
Dec 5, 17:25 CET
Identified - We have identified the issue impacting our infrastructure and are currently mitigating.
Dec 5, 17:25 CET
Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.