All Systems Operational
Servers availability   Operational
Database availability   Operational
aircall.io website   Operational
Inbound calls   Operational
Outbound calls   Operational
Aircall Apps   Operational
Admin Dashboard   Operational
Integrations   ? Operational
Public API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 11, 2018

No incidents reported today.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018
Resolved - This incident has been resolved.
Dec 3, 20:19 CET
Update - Activity in your CRM/Helpdesk is now logged without delay. Our engineering team is still monitoring.
Dec 3, 20:09 CET
Monitoring - We are currently experiencing delays with our Integrations, which may be impacting the activities log and tickets creations in your CRM/Helpdesk. We increased our capacities to resolve the issue as fast as possible. Our engineering team is monitoring and we will update you when we have an ETA.
Dec 3, 19:07 CET
Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018
Resolved - The incident has been resolved.
Nov 30, 17:57 CET
Monitoring - The issue seems to be resolved, as we don't see any more silent calls since ~20 minutes.
We will keep monitoring the situation and will update you when the issue is fully resolved.
Nov 30, 17:37 CET
Identified - One of our carriers informed us of a partial reachability issue affecting a small percentage of Dutch numbers.
Incoming calls will connect but might be silent on the caller side. The issue has been identified and our engineers are working closely with our carrier in order to resolve it asap.
Outbound calls are not impacted.
Nov 30, 16:59 CET
Nov 29, 2018
Resolved - This incident has been resolved.
Nov 29, 19:41 CET
Monitoring - Our fix has been deployed and we are currently monitoring our infrastructure. All login sessions have been restored.
Nov 29, 17:05 CET
Identified - We have discovered and identified an issue with authentication on our dashboard and phone apps. We are deploying a fix now.
Nov 29, 16:45 CET
Nov 28, 2018

No incidents reported.

Nov 27, 2018

No incidents reported.