Investigating - We are currently aware of issues with the new Dashboard (v4). We are investigating this and will update you when the issue is identified.
Jan 19, 04:02 CET
Aircall Apps Operational
Admin Dashboard Degraded Performance
Inbound calls Operational
Outbound calls Operational
Messaging (SMS) Operational
Integrations ? Operational
Public API Operational
aircall.io website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2022

Unresolved incident: Dashboard v4 Issues.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022
Resolved - From 9:20 AM (UTC) to 11:20 AM (UTC), we have experienced a delay when logging tickets and activities in CRM/Helpdesk tools.
No data is lost, however, this means that some of your call activity may have taken longer than usual to register in your integrated tool.
Affected integrations:
- Salesforce
- Zendesk
- Front
- Intercom
- Pipedrive
Jan 11, 10:30 CET
Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022
Resolved - This incident has been resolved.
Jan 5, 13:28 CET
Identified - The root cause has been identified, our engineering team is working on fixing the issue.
Jan 5, 12:22 CET
Investigating - We are currently aware of issues with calls connecting. We are investigating this and will update you when the issue is identified.
Jan 5, 12:05 CET