Delays on call connection

Incident Report for Aircall

Resolved

This incident has been resolved.

Posted Jul 17, 2019 - 22:48 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 17, 2019 - 21:45 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 17, 2019 - 21:14 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 17, 2019 - 20:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 17, 2019 - 20:07 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 17, 2019 - 19:43 UTC

Investigating

We are currently investigating an issue with one of our infrastructure provider. Impact is increased delay while establishing calls.

Posted Jul 17, 2019 - 19:28 UTC

This incident affected: Inbound calls and Outbound calls.