Connectivity Issue - Some users stuck in calls

Incident Report for Aircall

Resolved

This incident has been resolved.

Posted Nov 23, 2023 - 13:46 UTC

This incident has now been resolved.

Posted Nov 23, 2023 - 13:44 UTC

A fix has been implemented and we are monitoring the results.

Posted Nov 23, 2023 - 12:39 UTC

We are currently investigating a connectivity issue that may results, for a small subset of calls, in users being stuck in calls.

Posted Nov 23, 2023 - 11:31 UTC

This incident affected: Network (Inbound Calls, Outbound Calls).