A fix has been implemented and we are monitoring the results.
Posted May 05, 2020 - 18:44 UTC
Update
We are continuing to investigate this issue.
Posted May 05, 2020 - 18:34 UTC
Investigating
We are investigating an issue affecting real-time actions: - Live data (Livefeed, availability display, Insight cards) - In-call actions (hold, transfers, etc)
We are working towards a full resolution as soon as possible.
Posted May 05, 2020 - 18:19 UTC
This incident affected: Aircall Apps and Admin Dashboard.