Issue on inbound and outbound calls in France
Incident Report for Aircall
Resolved
The routing calls in France are now back to normal.
This incident has been resolved.
Posted Apr 12, 2024 - 14:15 UTC
Update
We continue to observe improvements in call traffic.

We’re monitoring the situation and will update one full resolution of the issue is confirmed.
Posted Apr 12, 2024 - 12:46 UTC
Monitoring
We’ve observed some recovery in call traffic.

While awaiting confirmation of resolution from our partner, we’re keeping the issue open.
Once we receive their update, we’ll promptly amend our status page accordingly.
Posted Apr 12, 2024 - 11:38 UTC
Update
We’re currently in the process of investigating issues related to routing calls in France.
Some inbound calls might experience increased latency during connection.

We’ll be updating this status page to keep you informed of our progress towards resolution.
Posted Apr 12, 2024 - 11:04 UTC
Investigating
One of our carriers is experiencing issues with routing calls in France. Our team is working closely with this provider to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.
Posted Apr 12, 2024 - 10:16 UTC
This incident affected: Inbound calls and Outbound calls.