This incident has been resolved.

French carrier Orange Network has resolved the issue. Our team is still monitoring.

Ongoing issue for users of the Orange Network (FR) that could impact real time events on Aircall for Inbound and Outbound calls.

- Some users could not be able to receive Inbound calls if caller is on the Orange Network (FR)
- In-call actions could not be available on Outbound calls if callee is on the Orange Network (FR)