Issue on network connections (outbound & inbound)
Incident Report for Aircall
Resolved
No more errors in the past 40min. We're working closely with our provider to replace the unhealthy node of our databases.
Posted Jun 28, 2018 - 05:25 CEST
Monitoring
Traffic is back to normal since 20min - still monitoring to prevent any new incident.
Posted Jun 28, 2018 - 05:04 CEST
Update
Call traffic is back to normal, no data has been lost.
Posted Jun 28, 2018 - 04:43 CEST
Update
We are continuing to work on a fix for this issue.
Posted Jun 28, 2018 - 04:21 CEST
Identified
We're seeing slowdowns on connections in our infrastruction
Posted Jun 28, 2018 - 04:21 CEST
This incident affected: Inbound calls, Outbound calls, Aircall Apps, Admin Dashboard, and Integrations.