An issue on call connections has been detected due to a lag on one of our replica database. Modification on users, call distribution or working hours during this timeframe (12:39PM - 1:43PM UTC) may have been impacted. This incident has been resolved.
Timeframe of the issue: 12:39PM - 1:43PM UTC
Posted Jan 02, 2019 - 15:08 CET
This incident affected: Inbound calls and Outbound calls.