Partial reachability issue affecting a small percentage of Dutch numbers
Incident Report for Aircall
Resolved
The incident has been resolved.
Posted Nov 30, 2018 - 16:57 UTC
Monitoring
The issue seems to be resolved, as we don't see any more silent calls since ~20 minutes.
We will keep monitoring the situation and will update you when the issue is fully resolved.
Posted Nov 30, 2018 - 16:37 UTC
Identified
One of our carriers informed us of a partial reachability issue affecting a small percentage of Dutch numbers.
Incoming calls will connect but might be silent on the caller side. The issue has been identified and our engineers are working closely with our carrier in order to resolve it asap.
Outbound calls are not impacted.
Posted Nov 30, 2018 - 15:59 UTC
This incident affected: Inbound calls.