Insight cards are now displayed without delay. We are still monitoring the situation.
Posted Apr 22, 2020 - 21:26 UTC
Update
We are continuing to monitor for any further issues.
Posted Apr 22, 2020 - 21:02 UTC
Update
We have identified a delay in the display of insight cards.
Posted Apr 22, 2020 - 20:39 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 22, 2020 - 20:22 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 22, 2020 - 20:20 UTC
Update
We are continuing to investigate this issue.
Posted Apr 22, 2020 - 20:09 UTC
Investigating
We're noticing an elevated error rate with inbound and outbound calls connection. As a result, some of your inbound/outbound calls might not be going through.
We're currently investigating the issue and will provide you with some insight shortly.
Posted Apr 22, 2020 - 20:05 UTC
This incident affected: Inbound calls, Outbound calls, and Integrations.