Issue on outbound calls for French destinations

Incident Report for Aircall

Resolved

This incident has been resolved.

Posted Jun 11, 2018 - 16:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 11, 2018 - 13:44 UTC

Update

We are still working on this issue with our providers.

Posted Jun 11, 2018 - 12:10 UTC

Identified

We're seeing an elevated error rate for calls to French destinations. We're working with our providers in order to restore the service.

Posted Jun 11, 2018 - 10:54 UTC

This incident affected: Outbound calls.