Partial issues on outbound and inbound calls

Incident Report for Aircall

Resolved

The incident is now resolved.

Posted Jan 09, 2020 - 13:13 UTC

Monitoring

We identified the source of the issues and mitigated it. We’re monitoring and planning a long term fix.

Posted Jan 09, 2020 - 12:42 UTC

Investigating

We noticed an elevated error rate on inbound and outbound calls.

We're currently investigating and will update this page. This may partially impact your calls

Posted Jan 09, 2020 - 12:30 UTC

This incident affected: Inbound calls and Outbound calls.