Issue on incoming calls
Incident Report for Aircall
Resolved
This incident has been resolved.
Posted Mar 18, 2019 - 22:32 CET
Monitoring
The outage in Europe has been resolved. Our team is monitoring closely.
Posted Mar 18, 2019 - 21:48 CET
Update
We’re rolling out a fix for European numbers regarding this issue.
Posted Mar 18, 2019 - 20:39 CET
Update
Our number provider is still mitigating the issue for European numbers.
Outbound calls are not impacted.
Posted Mar 18, 2019 - 19:08 CET
Update
We are observing signs of recovery on our European inbound traffic. Our number provider is still mitigating the issue for European numbers. Outbound calls are not impacted.
Posted Mar 18, 2019 - 18:29 CET
Identified
Our provider has confirmed the issue in Europe is currently mitigating the issue on their infrastructure.
Posted Mar 18, 2019 - 17:32 CET
Investigating
Investigating potential issue on incoming calls worldwide from one of our number providers.
Posted Mar 18, 2019 - 17:16 CET
This incident affected: Inbound calls.